Daily Vehicle Wash Subscription Terms & Conditions

  • The Subscriber confirms to the subscriber terms & conditions of Facilitz Concierge Services Pvt. Ltd.
  • The subscription fee paid is non-refundable
  • In Case of shift of residence within City, the un-utilized service shall be rendered to the new residence based on the Facilitz scope.
  • In Case of transfer of subscription to the new residence, the subscription of the old residence stands cancelled.
  • Daily Vehicle wash is limited to wash the vehicle to exterior only.
  • Facilitz not uses any chemicals to wash vehicle , Vehicle wash will be with water ,cloth and dust brush.
  • Presence of vehicle owner is required while cleaning process of vehicle.
  • Facilitz Vehicle Wash will not be responsible for:
    • Pre-existing damage whatsoever
    • Windscreen adhered accessories (E-tags, sat-nav aids, mirrors etc...)
    • Valuables left in vehicle
    • Open windows and sunroofs
    • Cracked or chipped windows including tints
    • Oxidised, chipped, blistered or flaked paintwork
    • Modified or altered vehicles-including wheels or poorly fitted aftermarket accessories incl. number plate frames
    • Automatic door locks, kill switches or alarms
    • Cracked or faulty, bonnet, windshield, headlight protectors, loose mudflaps, side skirts or bumpers
    • Antenna’s and roof racks
    • Faulty ignition, batteries, alarm keys or mechanical faults
    • Vehicle graphics
  • The interest of protecting personal belongings, areas such as boots, footwells, consoles etc. will not be cleaned unless empty.
  • One day off in a week.
  • Weekly one day interior cleaning liable to clean foot mats and dash-board , without any chemical.
  • The customer accepts full responsibility for any damages or loss incurred to their vehicle whatsoever.
  • The Subscription is not transferrable, in case of transfer; the subscriber needs to formally communicate the new place of residence and after verification by Facilitz Team, Facilitz shall confirm service continuation.
  • Facilitz liability is restricted to the extent of Service Package amount only.
  • All disputes are subject to Delhi Jurisdiction Only.
  • All service charges attract applicable taxes from time to time.
  • The validity of this agreement is as per the purchased package from the date of signing.
  • Payment is required in advance in order to avail this facility.
  • The Client needs to make the payment for the service availed immediately and no delay in payments will be entertained.
  • All cheque payments shall be in the name of "Facilitz Concierge Services Private Limited"

Facilitz appreciate your acknowledgement and acceptance of the above Terms & Conditions prior to entering our vehicle wash facilities.

We welcome your feedback and suggestions so please visit our website: www.facilitz.com